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Privacy Policy

Last Updated: Mar 13, 2025

This Privacy Policy describes how we collect, use, and share your information when you use our services.

1. What Information Do We Collect?

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, billing address, and payment information (processed securely by Stripe - see their privacy policy). If you log in using a social media account, we may also collect information from that platform, like your name and email address. Please ensure the information you provide is accurate and up-to-date.

We also automatically collect information about your device and how you use our services. This includes your IP address, browser type, operating system, and location (which you can often control through your device settings). We use this information to improve our services, for security purposes, and to understand how people use our website. We also use cookies and similar technologies – see Section 5 for more details.

2. How Do We Use Your Information?

We use your information to:

  • Provide, operate, and improve our services
  • Create and manage your account
  • Process your orders and provide customer support
  • Communicate with you about your account or our services
  • Send you marketing materials (if you agree)
  • Personalize your experience
  • Protect against fraud and security threats
  • Comply with legal obligations

3. What Are the Legal Bases for Processing Your Information?

If you are in the EU or UK, we rely on the following legal bases to process your information:

  • Consent: When you give us permission (which you can withdraw at any time)
  • Contract Performance: To fulfill our contract with you (e.g., to provide the services you have requested)
  • Legitimate Interests: For our legitimate business interests, such as improving our services, preventing fraud, and marketing our products (as long as these interests do not override your fundamental rights)
  • Legal Obligations: To comply with applicable laws
  • Vital Interests: To protect your safety or the safety of others

4. When and With Whom Do We Share Your Information?

We share your information with trusted third-party service providers who help us operate our business, such as payment processors, cloud storage providers, and marketing platforms. We have contracts with these providers requiring them to protect your information.

We may also share your information in the following circumstances:

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets
  • Affiliates: With our parent company, subsidiaries, and affiliates
  • Business Partners: With business partners to offer you products, services, or promotions

5. Do We Use Cookies and Other Tracking Technologies?

Yes, we use cookies and similar technologies to:

  • Ensure the security of our website and your account
  • Prevent fraud and improve the performance of our services
  • Remember your preferences and provide a personalized experience
  • Analyze how you use our services and improve our website
  • Deliver targeted advertising

Third-party companies may also use cookies and similar technologies on our website for advertising purposes. You can manage your cookie preferences through your browser settings, and you may have the right to opt out of certain types of tracking, particularly for targeted advertising. See Section 13 for more information about your rights under US state laws. For more details about our use of cookies, please see our Cookie Notice.

6. How Do We Handle Social Logins?

If you choose to log in using a social media account, we may collect certain information from that platform, such as your name, email address, and profile picture. We will use this information in accordance with this Privacy Policy. However, we are not responsible for the privacy practices of social media platforms. Please review their privacy policies for more information.

7. Is Your Information Transferred Internationally?

Our servers are located in the United States. Your information may be transferred to and processed in the US and other countries where our service providers operate. If you are located in the EEA, UK, or Switzerland, please note that data protection laws in these countries may not be as comprehensive as those in your country. To protect your information, we use Standard Contractual Clauses approved by the European Commission for data transfers outside the EEA and UK. These clauses require recipients to protect your information according to European data protection standards.

8. How Long Do We Keep Your Information?

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally, we will keep your information for as long as you have an account with us. When your information is no longer needed, we will delete or anonymize it. If deletion is not possible (e.g., for backup purposes), we will securely store and isolate your information until deletion is possible.

9. How Do We Keep Your Information Safe?

We use technical and organizational security measures to protect your information. However, no online system is completely secure. We cannot guarantee the absolute security of your information. Any transmission of information to us is at your own risk.

10. Do We Collect Information from Minors?

Our service is intended for users who are at least eighteen (18) years of age. Persons under the age of eighteen (18) may only use or register for the Site if they are doing so under the supervision of an adult who is at least eighteen (18) years of age.

11. What Are Your Privacy Rights?

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access: Request access to your personal information
  • Correct: Request correction of inaccurate or incomplete information
  • Erase: Request deletion of your personal information
  • Restrict Processing: Restrict the processing of your personal information
  • Data Portability: Receive a copy of your personal information in a portable format
  • Object: Object to the processing of your personal information
  • Not be Subject to Automated Decision-Making: Not be subject to decisions based solely on automated processing

To exercise your rights, please contact us using the information in Section 15.

If you are in the EEA or UK, you have the right to lodge a complaint with a data protection authority.

12. Do Not Track Signals

Currently, we do not respond to Do Not Track (DNT) signals in your browser because there is no universally accepted standard for how to interpret these signals. We will update this policy if a standard is adopted.

13. Your California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to request access to and deletion of your personal information, and to opt out of the "sale" of your personal information. We do not "sell" your personal information as defined by the CCPA. For more information about your rights and how to exercise them, please see Section 11.

14. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and indicate the "Revised" date at the top of the policy. Changes are effective immediately upon posting. We will notify you of material changes by posting a notice on our website or sending you a notification. Please review this policy periodically for any updates.

15. How to Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at: admin@rundiffusion.com

16. How to Manage Your Information

To review, update, or delete your account information, please contact us at support@rundiffusion.com. Upon your request, we will deactivate or delete your account and information from our active databases. However, we may retain some information as permitted by law for security purposes, fraud prevention, and legal compliance.

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